Sunday, 1 April 2012

I'm not panicking about fuel, i'm rational!


Have you noticed that when people where interviewed in the petrol queues recently, it was not them that was panic buying just everyone else?

The strange thing appears to be that this is indeed the case for everyone. Each individual was not panic buying but making a prudent decision to ensure that they had some petrol for perfectly rational personal reasons. I too felt the mental tug to consider refueling. Had my car's tank not been three quarter's full, I might have done so.

What causes these individual choices that collectively have unintended consequences, like causing a fuel shortage that we were trying to avoid?

The plethora of psychologists commenting on the web had a common underlying message. Overall, the analysis is as follows:

We are told on the one hand that there will be a potential fuel tanker strike in the near future.
The government says, do not worry, just think ahead a bit and plan.
We think, if the government say there is an issue but we shouldn't worry, then there must be a slightly worrying issue, otherwise why would this have been brought to our attention.
The situation is now very much like the game theory of the "prisoner's dilemma" - we look at four potential choices:
  1. I do not buy fuel, everybody else does not buy extra fuel, fuel stocks OK for the moment
  2. I do not buy fuel, everybody else buys fuel, it runs out and I get none when I need it
  3. I do buy fuel, everybody else does not buy fuel, so I'm OK
  4. I do buy fuel, everybody else buys fuel, at least I'm OK for the moment
The temptation to buy earlier rather than later is there. Some people do go ahead and buy fuel. Others wait until we see what the rest are doing.

Then the media announces that there is an increase in fuel purchases at the pumps.

So for those who have not bought yet, the balance shifts. Options 1 and 3 no longer apply. If I do not buy fuel now, I might not get any later. If I buy now at least I'll be OK.

More people arrive at the pumps - the media start talking of "panic buying". This reinforces my choices. If everyone else is panicking and looking out for themselves, it is only logical that I too buy if I have not already done so.

I'm rational - it is everyone else who seems to be panicking! Yet like me, they are making the same rational choice.

And so, with our impeccable individual logic we collectively create the crisis we were trying to avoid in the first place!

Some links to psychologist's comments and the prisoner's dilemma here.

No panic for petrol
The logic of panic buying
Should you panic buy fuel? A true prisoner's dilemma
Media to blame for panic buying

Other advice on saving fuel:
Cheap Petrol & Diesel - Cut your fuel spend by a third


Ideas and concepts communicated simply.


Tuesday, 27 March 2012

Growing your own power plant on the roof in the future


We need more clean energy in our homes. There is a trend to micro-generation that can be used to ensure that the houses of the future are carbon and even energy neutral. The problem with two of the main methods solar and wind is that these only work when – the sun shines or the wind blows.

However, reading an article by Caroline Williams in New Scientist, I was alerted to the fact that growing plants can themselves be used to generate electricity. Marjolein Helder and David Strik in the Netherlands have founded the company Plant-e, aiming to develop commercially useful plant based energy generation systems.

The principle is remarkably simple. Plants take the carbon dioxide in the atmosphere and fix it into sugars and carbohydrates. These are in part secreted by the roots where they are digested by bacteria. In the process of digestion, the bacteria generate hydrogen ions and electrons (see their figure here http://www.plant-e.com/technology.html). In a wet soil, these ions can migrate.

Add two graphite electrodes and you can draw a small current of electricity. Importantly, the current is generated day and night, without detriment to the growing plants.

Currently (excuse the unintended pun) research is underway to improve the power gain. There is an EU collaboration between different research groups and companies aiming to achieve this called PlantPower. Plant-bacteria power generation is likely to be  five times more efficient than using the same area to produce biofuel.

Visiting Ecobuild last week, I saw that there is an increasing interest in using green roofs on buildings, both to retain runoff water and also act as habitats. It now looks as if in the future green roofs could also be used for power generation.

Sunday, 25 March 2012

A14 coffee morning science question on epigenetics


Forget the stuffy image of business networking being about serious suited business people selling to each other. At its best, it is about conversations and getting to know each other in a pleasant environment which,over time, often leads to unexpected business opportunities.

It also means that the most unexpected questions arise as when Rachael Orchard of Nu Skin turned to me and, hearing I had a science background, asked
“And what do you think of epigenetics?”
I was flummoxed and had to dredge my memory for some faint recollection to give an answer.

I was prompted to do a it more revision over the weekend.

So what is “epigenetics”?

Well, you may recall from news items that we have about 20,000 to 30,000 genes, which code for all the information that makes us human. The information being “written” in our DNA. Now, a cell in your big toe will have the same DNA as one of your brain cells, and yet they are obviously very different.

Soon after your parents created you as a fertilised egg cell, in their hopefully passionate encounter, you began to divide into more cells as you started to grow. As the process continued, certain genes were turned on, others turned off. The effect was different in different cell or cell lines. So gradually some of your cells became toe cells, others brain cells. And when a toe cell divided during growing up to help make a bigger toe, these too were now toe cells. This is true of cells in all the different parts of your body, heart, kidney, hair and skin.

The process of your (and any other organisms) development is called epigenesis. The study of epigenesis is – epigenetics!

OK, but why is epigenetics relevant in a business discussion?

The process of epigenesis, of you becoming you, is not just a pre-programmed inevitability. What you eat, where and how you live can also have an impact.

Rachael Orchard is part of Nu Skin, a company that produces anti-ageing nutrition and skincare. Nu Skin has been working closely with and also recently bought a company called LifeGen Technologies. LifeGen Technologies studies the epigenetics of ageing. They have a patent pending based on initial studies on mice.

LifeGen Technologies have identified genes that may be affected during ageing. This will lead to studies to understand how this happens. In turn, hopefully treatments or actions that can reduce or delay the signs of ageing will follow.

This would be gold for the Nu Skin anti-ageing company

Therefore in this business discussion, epigenetics was highly relevant!


If you need to communicate complex topics to your clients or business partners, let me help.

The science of ageing is a new and hotly debated research area. Calorific restriction (giving less food) is one treatment shown scientifically to work in extending lifespan for yeast, rodents and dogs. Studies on primates and humans are in progress.



Thursday, 15 March 2012

Norwich Dentists Study Group discusses telescope attachments


A visit to an active group of East Anglian dentists who meet regularly to ensure their own continued professional development. Member Martin Sulo gave a presentation to Norwich Dentists Study Group, with case studies and a lively member discussion on the uses of telescopic crowns. German dental technician and German crown expert Ulrich Heker attended in support.

Telescopic attachments were originally invented in the late 1800s in the USA but have become known as German or double crowns, due to the expertise developed and routinely applied in the latter country. They are still relatively unknown and underutilised in the UK. One of the reasons being the need for a good partnership between dentist and dental technician.

Telescopic attachments provide dental replacement solutions where implants are contra-indicated. This can not only be due to the patients physical and health situation, the patients preferences and the current economic climate are equally important. Telescopic attachments fall midway between conventional prostheses and implants in cost whilst providing good aesthetics, and functionality. Telescopic attachments are prostheses that attach to a few existing teeth that are capped with a primary crown. The secure attachment is achieved via secondary crowns in the prosthesis.

Dentist Martin Sulo, Botesdale Dental Practice in Diss, had been collaborating with my business colleague, Ulrich Heker, owner manager of the dental technical laboratory Teeth'R'Us from Essen, Germany. Martin gave a seminar on his experience of using telescopic attachments as part of the continuing CPD of fellow members of the Norwich Dentists Study Group. Ulrich came over from Germany to be there and support Martin with any questions relating to the dental technician half of the work. Ulrich is very modest about his English skills, so I tagged along as facilitator if needed. The meeting was held in the impressive Georgian Assembly Rooms in Norwich.

The teamwork worked well. Martin Sulo was a calm and measured presenter, apparently unfazed by questions with which he was peppered during the talk; Ulrich Helker was able to jump in with technical detail. The Norwich Dentists Study Group came across as a relaxed yet highly informed affair. Martin had initially expressed concern that his well illustrated talk would only last half an hour at the most, he needn't have worried. The active questions and discussions of both dental and technical aspects of the case studies and the science behind the use of telescopic attachments, filled two hours that appeared to pass in a flash.

The new aspects that I really picked up from Martin's talk and the discussions were first, the importance of friction. Precise control of friction is required so that on the one had the prosthesis is retained firmly in the mouth whilst still being able to be removed by the patient. The second point was the balance between using precious alloys or non precious alloys. This was a matter that bounced around the discussion as the respective pros and cons in different situations were considered.

Two hours of technical discussion, no matter how interesting, generates a need for liquid refreshment. We gladly accepted the invitation to visit the group's post-meeting pub and spent the remainder of the evening in pleasant company before Ulrich and I took the late night drive back to Cambridge along now empty roads.

The relaxed teamwork between dentist Martin Sulo and dental technician Ulrich Heker was a winning combination and I thoroughly recommend them to other dental groups. If you are based within a couple of hours of Norwich, take a look at the Norwich Dentists Study Group program for the coming year.

Related articles:
http://miltoncontact.blogspot.com/2009/06/getting-our-teeth-into-glasgow.html
http://miltoncontact.blogspot.com/2010/10/women-shrouded-on-chairs-with-rictus.html
http://miltoncontact.blogspot.com/2011/10/entering-new-dental-market-requires.html

Monday, 12 March 2012

Five tips on how to start business networking, generally and in Cambridgeshire UK


This article is in answer to a friend who asked about starting business networking and what tips that I might have. The advice is both generic and includes comments relevant for Cambridgeshire.

In the UK, business networking is primarily a social activity which leads to business, as opposed to being subjected to someone’s sales pitch, or subjecting others to yours. This means finding a business network that suits your personality as well as your business.

Tip 1: Try out lots of different networks

The easiest ways to find your first network to visit are to ask a friend and or to Google for ‘business network {your region}’. Check out the websites and see if guests are welcome (they generally are), if there is a free event or a low cost pay at the door type event. If you can accompany a friend already in a network – even better.

Any good networking event will have a host or set of members looking out for attendees. There is generally some structure where people might initially mingle informally while registering, there can be an introduction round and some have presentations and buffets etc.

The important thing is to go to a first one and see what it is like and whether you feel comfortable there.

Do not join a network with an annual membership fee until you have been at least two or three times to events or meetings. Avoid being rail-roaded into joining. Some memberships come with a hefty fee and deliver little, whilst others can be very economical and be really useful to you.

Cambridgeshire has a plethora of business networks catering from microbusinesses to hi tech, here are some: The Huntingdonshire Business Network; A14 Coffee Morning (St Ives); Business Owners Breakfast (Cambridge); The Inspired Group (Cambridge), Toastmaster International (if you want to practise public speaking) Cambridge Network, Connected Cambridge, BNI, Business Club, Cambridgeshire Chambers, 4 Networking, Cambridge Businesswomen's Network and many, many more.

It is perfectly OK to be a member of several different business networks.

Tip 2: Ask new contacts you meet about where they network and why

One of the great things about business networking is that you can ask others for advice and often find it freely given!

You get to hear about events or organisations you might otherwise have missed that again could be to your advantage.

Tip 3: Using your mouth and ears in proportion

Once you are at a networking event, try to listen more to the people you meet than speaking to them. Listening is a key skill in networking. You learn more about the people you meet, personally and about their business, their needs and interests.

If you do this for a little while, you will find that you can naturally link the needs of a previous person met with a current speaker – this is a referral. Your conversation partners will also learn about you and in turn hopefully remember you and refer you to others. This is the real benefit of networking.

If you do hit the self-selling bore, excuse yourself after a little while (if someone else hasn't rescued you) to get a fresh coffee or meet another group - at least you have learnt who to avoid in future!

Tip 4: Networking as a long term marketing tool

Once you have become familiar with a set of networks that fit both you and your business, attend them regularly at a frequency that suits you. You get to know other businesses and get to be known. This not only generates business in the long term, it also gives you a great social environment to share experiences, learn from other people’s expertise and impart your own.

Whilst I have had business within a short term of one or two meetings, realistically allow for longer time-scales. The longest period between me talking to someone at a networking event and them following me up was 6 years! But when the moment was right, they remembered me.

Tip 5: Use social networking tools

Most good business networks now have a social network dimension, be it a LinkedIn group, Facebook page or Twitter feed. These are fantastic additions to the process of physical networking. You can exchange information or simply socialise online with other members you may have met or who you wish to meet in the future.

A whole different chapter can be devoted to social network. Again, the simplest first advice is to dip your toe in one or two different networks with the help of people you already know.

Conclusion

The five tips in this article will get you started in business networking, which is often the major hurdle. Once you have been to two or more events you will become familiar with the networking process. You will able to establish your preferences in the types of people and businesses you enjoy meeting – and doing business with.

I look forward to meeting you at a networking event in the future :-)

Do clicks and pops on internet Radio reveal BBC attitude to local radio?


Imagine being given a camera that persistently gives you blotches on your pictures, how long would you put up with this? Listeners to local BBC radio stations on the internet, such as BBC Radio Cambridgeshire have been putting up with the equivalent for over three months now. Is this due to an insurmountable problem or complacency on the BBC’s behalf? As I small business, I could not afford to let such a fault run for such a period of time – I suggest this is big organisation complacency and it does not bode well for the future of local BBC radio stations.

Irritating clicks and pops have been disrupting local BBC radio station broadcasts, occurring at a frequency of several times a minute. This phenomenon disappears when the night time broadcasts go over to a shared national broadcast.

When I first heard them back in December 2011 on BBC Radio Cambridgeshire, I put this down to having a new PC and that there was an error there. That is, until I tried accessing listen again and finding that the clicks and pops were also present on the recordings of daytime BBC Radio Cambridgeshire programs. Using different PCs at different locations, the error was still there.

In fact, doing a further search revealed that this was occurring with local radio broadcasts across England, with irritated local listeners initially thinking this is just their local phenomenon http://catchupsupport.co.uk/viewtopic.php?f=14&t=275&start=10.
Today I checked BBC Radio Newcastle, BBC Radio Manchester, BBC Radio Cambridgeshire, BBC Radio Devon, BBC Radio Hereford and Worcester and BBC Radio Jersey – All were bedevilled by the horrendous clicks and pops.

Finally I heard on a BBC Radio 4 Feedback broadcast in February (no clicks and pops on that) that this was due to a faulty unit through which all local stations were routed. It was a bespoke item and a replacement had to be made. The fault would be resolved early March. Well, it is coming up to mid-March and the latest round about news is that the fault is unlikely to be repaired till April at the earliest (01/03/2012 http://www.radiofeeds.co.uk/).

If a small business like mine was providing a service with the same persistency, irritation and length of a fault to its customers, it would very rapidly find itself losing business. It would be a matter of finding a more immediate solution, even if this meant a stop-gap until a major repair was effected.

Now I’ve established, with a couple of phone calls, that there are internet radio streaming providers in the UK and that they are perfectly capable of taking an FM stream and converting it into an internet radio broadcast. A good place to start would be UK & Irish Radio Stations broadcasting on the Internet at http://www.radiofeeds.co.uk/streamproviders.html. Whilst the companies contacted did not want to be quoted, they all felt that it would be straightforward to provide a quick solution if approached.

I find the fact that the BBC has not seen fit to quickly address a serious and persistent technical issue with local radio broadcasts on the internet surprising. Even if the proportion of local BBC Radio listeners on the internet is small, the impact on the perceived professionalism of the organisation could be disproportionate.

Most worrying of all, as a local BBC Radio Cambridgeshire listener, is the feeling that if the BBC as an organisation does not treat its local internet radio listeners seriously, is it really serious about local radio as a whole?

Monday, 27 February 2012

EMU and the Netherlands


Professor Klaas Knot, President of De Nederlandsche Bank gave us a calm view of the future of the EMU and the Netherlands' place in Europe in his talk in the OMFIF Golden Series on World Money, 17th February 2012.

Having the meeting in the auspicious environs of the Armourers and Braziers Hall in London, which had survived the Great Fire of London in 1666 and the Blitz in the 20th century, Professor Knot quipped, was surely an auspicious sign for this talk. Perhaps the small cannon facing his back merely reflected the frisson of uncertainty that the Euro-zone is currently experiencing.

The free trade with the rest of Europe is vital to the economy of the Netherlands as over 60% of its exports are to this area. Furthermore, its cautious economic policies have allowed the economy to broadly mirror that of the EUs powerhouse, Germany. The overall interest is therefore in the success of the EMU.

We were reminded that EMU stands for Economic and Monetary Union – a vital point as it is often confused with Europe in a more political sense. Historically, it initially worked very well as countries aiming to join the EMU put in place stricter economic domestic measures that meant a good convergence. The spanner in the works was the financial crisis, after which there was a dramatic divergence between different EU countries in how they responded. National Debt as a proportion of GDP also varied from 80%, the EU average, to over 140% as with Greece.

I was also fascinated to see how economic efficiency in terms of labour costs was an area where Germany had, in the long run, benefiter from the union of the former FRG and East Germany.

The current crisis has prompted governments into taking major actions to counter the situation. However, a more common and consistent approach is essential across the Eurozone, which naturally means greater EU integration. As Professor Knot pointed out, this could only happen with popular acceptance and a greater democratisation of EU institutions. It was also important that the financial measures or future firewalls were also matched by a consistent narrative that was able to tell the positive aspects of the EURO story, because, despite all the current perceived problems, the EURO is still a resounding success story.

We came away with the feeling that, in the Netherlands at least, there is a very strong interest in the stability and maintenance of the Euro-zone. There was also an inclusive approach to trying to keep Greece in the Euro-zone. For the moment, with the last weeks 3 month solution for Greece, it appears that the situation may match Professor Knots inclusive approach.

In a market with speculation rippling through any conversation by groups of two or more, Professor Knot's presentation was a good attempt of pouring oil on the troubled waters.

Previous OMFIF talk attended at Armourers Hall

The International Monetary System is to local crises like the climate is to weather



Practical examples of retrofitting in Verden, Germany




A talk on a practical German example on the benefits and practical ways of retrofitting communal housing stock, as successfully applied in Verden.

This was a talk given at a wider Anglo-German meeting of a group with a common goal of ethical and energy efficiency in construction . Our hosts and organisers were Sandra and Leif Tollé. The talk was followed by a team building exercise at Bredbeck House, an hours drive from the city. My visit took place during the extremely cold period in February 2012, with outside temperatures reaching minus 15 degrees Centigrade.

Verden (Aller) is a small Cathedral city famous for being the site of a major battle (massacre) by Charlemagne, for its long links with mounted regiments and with the British Hannoverian Crown.

The slideshow features Verden and the participants in general,

The Anglo German delegation attended a talk by Olaf Heitkamp of Verden's communal housing company, Kreisbaugesellschaft des Kreises Verden mbH (http://www.kreisbau-verden.de/). It was held in a cosy venue within the Holzmarkt, a historic military stables, renovated and converted into a cultural and shopping centre for the city.

The company has been in existence since 1922, providing housing stock for rent and of which some includes social housing. Currently, they are responsible for 1050 flats in houses. In Germany, properties are sized by the number of rooms, in contrast to the UK where we just count the bedrooms. The flats are described as being mostly three to four rooms in size, with an average of 2 residents per property.

They began retrofitting for energy efficiency in 1989, initially using wall insulation. However, this created problems with mould and so a full package including windows and roofs was included from 2011. Note that the lofts of these houses were 3m high and usable, the houses, like other German properties also have usable cellars.

From 2006 to 2010, the energy savings were already 37%.

Further specific examples were given. Base (or plinth) insulation and external insulation of nine houses with 6 flats each showed dramatic savings in heating oil use, from 104250 L in 2000 to 44000 L in 2010. Another project of six homes with five flats each that were heated using a gas fuelled generator for hot water and electricity reduced the 2010 gas use from 422000 cubic meters to 202800 cubic meters in 2011.

Another key lesson was whether it was better to retrofit or to demolish and rebuild. One project of three houses was costed at EURO 1.3m to retrofit, it was simply more economic to rebuild at the highest current standards, with the residents being offered housing elsewhere.

With the German national government giving subsidies for energy efficiency to the tune of EURO 1bn, the communal housing association is building more properties to an anticipated high standard, “EnEV 2012”.

The talk was extensive, with more examples. The overall tenor was of considerable experience in retrofitting and new-build to the highest energy standards suitable for each site or situation.

For more information and contact with author chris@miltoncontact.com.

For UK examples or Green build and retrofitting, see the following articles:


Historic buildings and future-proofing the skills to restore them: DE and GB experts meet in London


Bankers are not lending to SMEs, because it is not worth it


This was a key insight that I gained from an excellent presentation on Finance for SMEs by David Gill of the St John's Innovation Centre (SJIC). When you think about it, it is blatantly obvious as the extremely low interest rates, the necessity for bans to secure any loans that they have and the current distrust between banks, all conspire against lending money with a negligible return versus the effort and risk. If, as a lending bank, you require 20 good investments in a year to cover every company that is a loss, and your return is only 2.5% - where is the incentive?

There was a host of useful and current information on other sources of funding and also the best routes to take to work towards them. David Gill came across as a well informed speaker, as one might expect from the Managing Director of the SJIC, who won the UKBI award for Outstanding Contribution to Business Incubation 2011. 

Contact the SJIC if you are interested in the next talk on Finance from David Gill. 


Monday, 6 February 2012

Tollé Architects, visiting a great practice in Verden, Germany

Whilst Fritz-Dieter Tollé Architektur reads like a recommendation in German (Tollé looks like the German exclamation for Great!) it does happen to be apt, as I found out on my current visit to meet up with the next generation, Sandra and Leif Tollé on mutual business.

To get to Verden, I left home at five in the morning after the first really disruptive snowfall of 2012. Fortunately, both trains and planes at Stansted were unaffected (Heathrow had cancelled over half its flights the previous day!) and I arrived in a sunny but arctic Hannover (minus 7 to minus 10 degC!), a chill that bit through even the thickest clothing.

The company itself (see http://www.arch-tolle.de/) is located in the cathedral city of Verden an der Aller (http://en.wikipedia.org/wiki/Verden_an_der_Aller).

Sandra  Tollé, CEO for the recently opened Duesseldorf branch of the company,
first introduced me to her father, Fritz-Dieter Tollé, on a tour before we had our meeting. He had built up the family owned and run company from scratch 30 years ago into the thriving practice with over 55 employees to date. The company has a broad experience and impressive portfolio in city planning, industrial projects and restoration of historical buildings.

Their current building was created by sympathetically fusing a tobacco factory with a former large stabling block wih a central atrium and stairwell. The spacious interiors over several floors were tastefully decorated in large modern paintings, the occasional architectural model and a lovely display of old survey instruments.

One striking feature was the polite and friendly greetings by any of the staff who passed us by or who we met on the tour, an atmosphere that was borne out by the low staff turnover, with many being longstanding employees.

A constructive business meeting exploring mutual interests and opportunities with Sandra followed before we finished for the day and I explored the city.

Twinned with another historic city, Warwick, Verden has a picturesque pedestrianized and quaintly cobbled city centre, dominated by the romanic (pre-gothic) cathedral at one end and a Rathaus with a lovely 15 bell hourly chime at the other, which plays a familiar German lullaby (Der Mond ist aufgegangen - The moon has risen).

Walking around the city centre, Leif Tollé, Sandra's husband, revealed a deep knowledge of the city history. This included a famous massacre of 4500 heathen Saxons by Charlemagne. It also used to have a wall built right through the middle of the city to separate the secular hoi polloi from the elevated bishopric, resulting in a lucrative toll on churchgoers on Sundays; a situation only alleviated when the town was unified when taken over by the Swedish crown.

I felt quite at home in a city that was situated in an equally flat countryside to the Fens, doubly so when it turned out that there was a long tradition of links to England through the Hanoverians PLUS  a love of horses, reminiscent of Cambridge's neighbouring towns of Newmarket and Huntingdon.

I'm looking forward to another set of interesting meetings here tomorrow.

Friday, 27 January 2012

Exporting Huntingdonshire – Gateway to the World

From Wordle-images


With family budgets squeezed and the nation's GDP static or declining, the Huntingdonshire Manufacturer's Association (HMA) asked, where to next?

Stuart Gibbons, Chairman of the HMA competently chaired an excellent meeting with the following themes:

  • Export! With UKTI Assistance 
  • Export! How R&D Tax Credits worked for Tensor 
  • Export! Emphatically with HSBC 
  • Export! It worked for Encocam 
  • Export! To Russia with Love 

Export! With UKTI Assistance 

First speaker Martin Keepfer (Regional Team Manager UKTI, East of England) pointed out that Government spending and reliance on British consumers were unlikely immediate sources in the current market. Exports, however, provide a viable solution.

In the year to December 2011, there was an 18% increase in exports, to a value of £25bn. Furthermore, we in the East of England are one of the three regions that are the net earners for the UK. From there on Martin gave a good overview of the comprehensive assistance that UKTI can provide the novice and experienced exporters – for a summary of the funding available for various programs, see article “How to Make Britain a more successful exporter. Part A”.

Export! How R&D Tax Credits worked for Tensor

Nigel Smith of Tensor PCL then ratcheted up the pace a gear with his enthusiastic presentation on the underutilised R&D Tax credits. The news that the credit was equivalent to 225% for 2012 had the interest of the audience so fired up that it could well have been the cause of the fire alarm which interrupted Nigel's speech.

Suitably refreshed by the break in the winter air, Nigel added some useful tips on ensuring good records of labour and of the ability to claim against subcontracted work. As a tax credit, the system was most suited for companies in profit.

In fact, for Tensor the facility stimulated the company to free up its accumulated capital and actively pursue R&D, to develop new energy management systems as another product stream.

Export! Emphatically with HSBC

We had barely caught our breath when Phil Spencer (International Trade Director South, HSBC) breezed into a talk at breakneck speed. Phil's view was robustly positive and pro-export.

A tough EU environment was contrasted with an anticipated 73% increase in world trade growth by 2025. HSBC was finding its international side was extremely active, with 360 international managers and trade teams having doubled in number this year.

Fact. If you are an exporting company you are SEVEN times more profitable than a domestic one. Even if the World economy is slowing down, there are still tremendous opportunities.

One of Phil's striking personal observations was the readiness of other countries and nationalities to think globally in terms of international trade. Don't wait, be proactive and challenge your bank for regular support for international projects and aim for government assistance with projects of higher risk. Check out “HSBC EasyTrade – importing and exporting made easier”.

Export! It worked for Encocam

Mike Ashmead (Encocam) returned us to a more measured pace as he provided a useful case-study of a successfully exporting business. The long term strategy was to build brand awareness for the seven different product areas.

The intent right from the start was to think like a big company, something that it has now become with 120 staff. Exports were an integral part of the strategy because of the ability to

  • Spread risk
  • Expand opportunities
  • Increase credibility in other markets
  • and for the sheer challenge and adrenaline generated that keep the organisation alive

The result – increasing growth to 18% to 20% last year due to exports.

I particularly liked his four point advice:

  • Value your knowledge 
  • Build your brand 
  • inspire your team 
  • Manage expectations

Export! To Russia with Love 

We had been enthused, educated and received good advice. Now it was time to open our minds to a market usually ignored due to misconception – Russia.

Tim Jelley of UKTI and Anthony Day of RBCC (Russo-British Business Club) pointed out that it was at present easier to sell to Russia than to the US or France. Contrary to historic prejudice, Tim's experience when he was in business with Russia was of prompt payment; Currently, the anti-bribery legislation in the UK is actually seen as a positive element by Russian partners; And Anthony pointed out that the UK brand was a highly desirable commodity in Russia.

Russia is the closest of the emerging BRIC countries; has warm welcoming and very honourable people who enjoy an annual growth of 4% GDP and has large financial reserves. The country's future focus is modernisation and diversification of the economy.

Of course problems still persist, with bureaucratic forms being one issue. However, this had not prevented major companies establishing a foothold in the country, e.g. Cadburys, BAT, Vodafone & BHS to name a few.

Networking is extremely important in Russia and the RBCC has 2 offices in the country with 6000 contacts, so it is well worth getting in touch with them.

Conclusion

The lively questions after the four hours of presentations and occasional break were moderated by Jan England, who hardly had to prompt for comments from both the floor and the speakers panel. Was China's economy really growing as fast as claimed? Should we not concentrate on building our domestic market before tackling international ones? These two questions alone generated a flurry of responses and counter views.

In the end, Stuart Gibbons rounded off a positive event before being swept away to the buffet when hunger finally won out.

Monday, 23 January 2012

SmartLIFE Low Carbon meets businesses

From Wordle-images


I visited the SmartLIFE Low Carbon open morning on 16th January to see how Green Technologies are creating opportunities for dramatic reductions in energy expenditure for our businesses.

It was only fitting to take my bicycle to visit the new SmartLIFE Low Carbon centre (http://www.smartlife.org.uk/smartlife-low-carbon-centre) last Monday. My interest stemmed from seeing the expertise of companies in retrofitting businesses and properties for increased energy efficiency, when accompanying a German delegation to EcoBuild and on visits to retrofitting projects in London (NRW Green Building Services Companies on a Mission to London and Ecobuild 2011 http://miltoncontact.blogspot.com/2011/03/nrw-green-building-services-companies.html.

The cold hard facts are that of the properties available in the year 2050, 90% have already been built. Many businesses will be more likely to move into existing premises than build totally new ones. With the increase in energy costs, the only real solution is to consider retrofitting, that is applying energy saving measures (insulation, glazing etc) and even generating own energy through solar heating or electricity.

One of the companies exhibiting was Paul Bourgeois’ Zerocarbonbritain.co.uk. His stand caught my eye due to the German language material. Providing a variety of services to UK companies, Paul can even help businesses and individuals who want to reach the ideal target of the German Passive House standard, equivalent to a 90% saving in energy consumption and costs (http://en.wikipedia.org/wiki/Passive_house).

I also met Chris Jablonski from the Huntingdonshire Green House project, where properties in St Ives had been retrofitted and were now available to visit to gain an impression of what can be done. Huntingdonshire is foresighted in providing a £500 grant for businesses wishing to increase their energy efficiency – see article on the Green House and links to grants here: Cutting your Energy bills in Huntingdonshire http://www.hbn.org.uk/node/2878.

Most of my time was spent with Katherine (Kat) Von Glos of Cambridgeshire County Council, learning more about the SmartLIFE Low Carbon building and its wider ambitions.

The SmartLIFE Low Carbon Centre is a joint venture between Cambridgeshire County Council and Cambridge Regional College. Its objective is to support businesses looking to adapt to a low carbon economy. This can be both in terms of businesses increasing their own energy efficiency and in training construction related businesses or future employees in the implementation of these new skills.

A quick tour of the building took us past the fitted laboratories that could be used for training, meeting rooms where a visiting minister was meeting a local delegation, down to the ground floor. Here, opposite the smart meter showing current green power generation by the building itself, was also a practical workshop where fitters and other construction related businesses could be familiarised with the practicalities of installing green technologies.

The SmartLIFE Low Carbon building is partly financed through the European Union, European Regional Development Fund, in conjunction with the SEE Project (http://www.see.gb.net/).

It is great to see a local emphasis on a greener business future within our region – for more information visit the Smartlife Low Carbon site at http://www.smartlife.org.uk/smartlife-low-carbon-centre.

Monday, 9 January 2012

UK and Scotland replay EU and UK?

From World Economies Infographics

A plucky nation wants to go it alone from a larger union that it feels cramps its style.

Today it is Scotland versus the wicked Westminster Parliament of the UK, the latter angling to force a decision at a time that would be more in the unions favour than Scotland's. Just a month or so ago, the UK was playing the same role as Scotland against the Eurozone which was trying to push through its decision.

From the chart above it is apparent that, based on figures alone, Scotland's departure from the Union would not necessarily be fatal. After all, Scotland accounts for 1/10th of the UK in population, number of businesses and GVA.

Of course, politically and culturally it would be lethal - which Prime Minister wants to be the one at the breakup of the Union. Even worse - how do you face the Queen!

The UK leaving the European Union, as a more significant economy, trading partner and financial contributor would be traumatic too. However, when I listen to local radio again here in East Anglia, which as a region is at least equivalent to or even outperforms the Scottish nation, I bet there will be voices piping up to the tune of Flanders and Swans about the merits of the English (http://www.youtube.com/watch?v=1vh-wEXvdW8) and going it alone.

Wednesday, 4 January 2012

Your Business Start-up – Lite. Using StencylWorks

Click a few times on game screen to start controls working  


A more light-hearted view of starting up your own business. Converting gained experience into the visual form of a flash game.

I have met a number of business start-ups, providing them with assistance and guidance. This is often in conjunction with other networkers such as HBN.

Starting a business is quite simple in principle. You need to have ideas on the nature of your business. Researching and asking around for information can help you at least identify a possible route to success. Against that you have the barriers and obstacles on your path, often from those who are more interested in telling you why your proposition won’t work: the Scoffers who ridicule your ideas; the Doom-mongers who believe it isn't worth trying in the current market, Blockers who just obstruct you; and the Sharks who see you as easy meat due to your inexperience.

During the Christmas break, I followed up a site recommended on BBC’s Click by Kate Russell in her weekly website review. The site is called Stencyl.com and purports to make the creation of Flash games simple.

On the face of it, it looked so simple that I was tempted to play and create my own game. Stencyl allows you to download a free software, StencylWorks, which adopts a Lego type approach of different game building blocks and behaviours that you can choose as icons. They even provide you with a couple of starter kits that permit you to set up a demo game very easily.

The system IS straightforward but, like everything else, you can still make silly mistakes – and some of the elements provided by other players that you can download do not always work. Whether it is their fault or my ineptitude is a separate issue. However, by following instructions, searching for additional help on the web and perseverance, I was able to design the game you see here.

Basically, it is a wheeled little businessperson who has to travel through a maze to reach HOME (starting his business). On his way he can collect ideas (light bulbs) and information (information symbols) whilst stomping on or avoiding Scoffers, Doom-mongers, Blockers and Sharks.

The characters each have different properties; some can be pushed around, others can be stomped on to remove and two are lethal to the little businessperson. The little businessperson can walk left and right and also do a double jump.

This game is by no means perfect. For example, I can lose my character off screen to cause a restart and I also could not get a scoring system to work. However, it is satisfying to wander through the maze, popping light bulbs and information signs whilst avoiding the visual hazards.

The main lessons from creating this game were – 1. it is fun to acquire a new skill and 2. It is far easier to overcome the obstacles on the way to your new start-up in a game than in real life!

Tuesday, 20 December 2011

Cheers to Gregor Scholz – A farewell

From Wordle-images

This Sunday, I received the sad news that Gregor Scholz of Bestwinus had passed away. This struck a particular chord as Gregor’s visit to the UK was one that I remember well.

Gregor was a shining example of how determination and self-belief can help you achieve your goals in life.

The idea was to visit some of the premium wine purchasers amongst the top class hotels and restaurants in London to raise interest in Bestwinus’s first class fruit wines, brewed and quality controlled by Gregor himself.

Before he arrived in the UK, we had great fun trying to find English equivalents for his imaginative fruit wine names – from Autumn Flame (a rose-hip wine) to Druid’s Magic (a cider). I do not drink but I was fascinated nonetheless.

Gregor’s passion for brewing had come at an early age, through his father, I believe. He would only use the finest ingredients and had expanded to create wines from fruits as exotic as prickly pear and drinking vinegars from beetroot (something we later learnt as of great potential to the Far Eastern market).

When he landed in Gatwick, I had made all sorts of preparations because I heard that he was almost blind. I needn’t have worried. He came with a friend to accompany him but Gregor coped just fine. I soon forgot about his “disability” as we confidently moved through the bustling metropolis that is London. What else should I have expected from a man who single-handedly brewed, bottled and labelled his own elite vintages!

At meetings, he would bring out his sample bottles and arrange them in order ready for the presentation and from there on he was off the starting line - professionally offering samples and discussing the finer flavours with top wine buyers, chefs and Cocktail experts alike. Martin Straus, a UK wine expert accompanied us on all our visits and we all made an excellent team as we moved from venue to venue.

It was only when we had walked to the Dorchester through half of London, because it was easier than braving the traffic, that Gregor’s companion pulled me to one side and said “you do realise he has a heart problem!” that we understood that he was even more remarkable than we had originally thought. That extra bag with the discreet white tube leading under his jacket was his portable life support.

As I said I do not drink, so the most memorable moment for me was when we visited one of London’s renowned cocktail bars. The conversation and tasting by the resident Cocktail expert had almost finished when he asked for another one or two samples and then invented a cocktail using Gregor’s wines as a flavour on the spot. A visual feast, even I had to taste them.

At the end of our visit, Gregor, his companion and I relaxed in an upmarket Indian restaurant, overlooking one of the renovated yachting docks on the Thames. I asked Gregor “How did you come to run your own successful business?”

“Well,” he replied with aplomb and a smile “Once I’d finished my education, I realised that any potential employer would just see my health issues and write me off on the spot. So I thought I would do what I had always enjoyed, making high quality fruit wines, and make a success out of it!”

I am saddened by his passing away but also feel privileged to have met him.

I raise my glass in your memory Gregor, you have been an inspiration!


Monday, 19 December 2011

Why do Robin & Holly feature at Christmas and other facts


Merry Christmas!

This year, I was inspired to paint a robin with holly leaves and berries - a traditional motif, though in Victorian times, the robins were occasionally portrayed as dead, with delightful messages such as "Sweet messenger of calm decay".

So why is the robin an enduring feature of UK Christmas cards? Here are three possible explanations.
  1. It is a distinctive native bird overwintering in the UK;
  2. Local mythology is that a robin landed on Christ’s head and tried to remove the crown of thorns, splattering his blood on its breast.
  3. Victorian postmen wore red and also delivered on Christmas day, becoming affectionately known as “Robins”.
For even more explanations, see http://christmas-celebrations.org/202-robin.html

Holly has a long tradition – beginning with its association with the Roman “Saturnalia”. In the UK, the Celts used holly as a protection against evil spirits by placing it around their houses. I did find one reference claiming that the holly was also used to provide a home for fairies(!) Holly was then taken into Christian symbolism, possibly representing Christ’s crown of thorns and blood.

With my personal and business interests linking the UK and Germany, what are our Christmas connections?

Whilst we wish you a Merry Christmas and a Happy New Year, the German Christmas greeting is Frohe Weihnachten und einen guten Rutsch, which translates as Merry Christmas and a Good Slide (into the New Year).

Christmas Markets were popular in the UK until Oliver Cromwell banned them, along with Christmas . They remained a German tradition – and have become a tourist attraction for visitors from the UK. The combination of wooden stands, gluehwein (mulled wine), gingerbread hearts and Christmas decorations is a major introduction to the festive season. German Christmas Markets are being introduced in the UK but are as yet pale imitations of the real thing. However several cities are intending to improve the offer in coming years.

We also have the German’s to thank for the tradition of the Christmas tree. It was introduced to the Royal family by George III’s wife, Queen Charlotte of Mecklenburg-Strelitz in the early 19th century and later became popular due to its adoption by Queen Victoria.

Thursday, 1 December 2011

Nine points learnt photographing the Cambridge Public Sector Strike Action March



The 30th of November promised to be the largest Public Sector strike action for a considerable period in Britain and a direct reaction to austerity measures and revised pension plans in this sector. In the current economic crisis, it could be pivotal – either in being the start of a future change in British economic policy or as the swansong of resistance to the reduction of the public sector.

At this moment in time, I had an opportunity to see and record such an event in the shape of the local marches planned in Cambridge. Not having done this before, it was a new photographic challenge and learning experience. Consequently, I did not sleep very well the night before! I learnt and applied nine principles to improve my chances of success.

I had checked out the potential Cambridge events online and decided to start with the feeder march starting at Shire Hall, Castle Hill, apparently starting at 10am. The route to Parker's Piece was not given.



I arrived early (9:30am) and introduced myself to the police, making clear that  I was participating as a photo exercise.  No problem. The police also gave me information on the planned route and were approachable throughout the event.

I then introduced myself to the union stewards marshalling the event, again removing any concerns on my part re being able to participate as a photographer and getting some additional information.

Protesters started arriving in dribs and drabs initially. They represented a range of unions, from the NUT to Unite, Unison, ATL, UCU and AWS. Again they too were open and friendly as conversations began. The overall atmosphere was a positive festival air. I was surprised at the diversity of unions present. This was due to the revival of the Trades Council Cambridge over the past year, which organised and coordinated the days event with all the different public sector unions.

I had brought along both my SLR and an SDR camcorder, with the aim of taking both stills and video if possible. When the march got under way shortly before 11am, this proved to be a good choice as the video could capture the movement of the procession and the sound. The stills photos could be to pick out details, faces, features etcetera in-between.

The atmosphere of the march and the conversations that I had during it with police and protesters were very positive in tone through-out. This meant that I was comfortable with photographing and recording from both within the march and without. As a PC had stated, the pace of the march was quite leisurely, so I could get ahead, take pictures or video, wait for the march to engulf me and then go to the side for more recording, join in walking and talking with members of the crowd afterwards. I did not express opinions and remained impartial, but interested.

It was in this way that I also learnt of the real diversity of people there – of course primarily from all parts of the public sector. But there were also ex patients, families or others who felt a strong affinity with the objectives of the marchers. Children had been brought along too, from those in push chairs, to 6 to 12 yr olds, to one or two politically aware teens.

When the feeder march reached Parker’s Piece, there were speeches and the wait for the Addenbrookes feeder march to arrive. Then the combined mass that had swollen to several thousand set out to march through the centre of Cambridge and then back to Parker’s Piece for the last set of political speeches. This meant that I was constantly either recording or looking for photo opportunities during the full 5 hours, with little opportunity to check what I had taken.

I was therefore grateful that I had pre-prepared my SLR such that it could either be used on automatic setting, or on fixed aperture pre-set at f8 or on fixed shutter speed at 1/400s. I left the ISO setting on automatic. I did not have to think much and could just point and shoot. Since it was a sunny day, light was not an issue for exposure, however there was a risk of glare or burning of highlights on faces at some points along the route.

It was only when back in the office that I could take time to look at the material and select what to keep, how to edit and what to discard.

Watching TV reports on other demonstrations in larger cities made me realise that following the Cambridge event was a good move. It was large enough to have an atmosphere but manageable enough that I could for example get close to the speakers on Parker's Piece.

The nine take home messages from this exercise were:

  1. Check out the event in advance as best you can
  2. Prepare your photographic equipment in advance for fast shooting
  3. Arrive early at the event and talk to the police/marshalls/officials/participants about the event
  4. Treat people with respect
  5. Be impartial.
  6. Be prepared to move away from trouble quickly, should it arise.
  7. Take notes of names and participants if you can, to add value to your work..
  8. Where possible, record views from both outside and from within the demonstration.
  9. Take lots of pictures to optimise the chances of success.

You can see the photographs here: http://goo.gl/ljZ9s
And the video here: http://youtu.be/As0ua7oGwZ0

Friday, 25 November 2011

the Armourers' Hall of the Worshipful Company of Armourers and Brasiers



I had the privilege of visiting the Armourers' Hall of the Worshipful Company of Armourers and Brasiers, a site occupied in London since 1346.

The reason for the visit was actually a talk on The Future of the International Monetary System by Vítor Constâncio, Vice-President of the ECB. It was after the talk that I had a chance to look around and get a better impression of the Livery Hall we had been in and prompt a request to be able to photograph in the building.

The Armourers' Hall had survived the Great Fire of London and The Blitz and is a little gem. It has been the home of The Worshipful Company of Armourers and Brasiers since 1346. The Company is one of the Livery Companies of the City of London. Originally, the Armourers were responsible for producing armour and have had a link with the Army right through to the present day. Nowadays,The Company is now one of the leading charities in the UK supporting metallurgy and materials science education from primary school to postgraduate levels.

The armourers were given their first Royal Charter in 1453 by King Henry VI. I was thrilled to see the document for the Grant of Arms in 1556 up on the wall in the Court Room, the door to which had a lovely decorated door knob with the mottos "We Are One" and "Make All Sure" that included the Brasiers, who had joined the company sometime in the sixteenth century. The same room contains the petition to Queen Anne in 1708 for a charter including the Brasiers. Another lovely illustrated document, though possible water damaged, is the grant of Bye-Laws under the Charter of Elizabeth I in 1570 in the hall.

Ultimately, I was drawn back to the Livery Hall with its gorgeous lights and the Arms of Aldermen on the walls.   En masse, they provide a colourful adornment to the panelling, however, close up, individual arms are little works of art - and often humour. These are but a few of the collection of Arms of the Alderman of the Company from more than two centuries.

Downstairs, I particularly liked the conjunction of mediaeval armour with an example of more modern Bristol armour

The last minutes before leaving the building I was attracted by the Victorian tiling on the floor. I then tipped my forehead to the bicorne hat in the downstairs office and left, delighted to have had the privilege of visiting this Hall.

This is one of four articles relating to a visit to London on 23rd November 2011:

The International Monetary System is to local crises like the climate is to weather

From Wordle-images

Allow me to explain how a talk on the future of the International Monetary System (IMS) left me with the insight that the IMS is to local crises like the climate is to weather. I had made the trip to London especially for the talk by Vítor Constâncio, Vice-President of the European Central Bank. His talk “The Future of the International Monetary System” was part of the OMFIF Golden Series on World Money. The venue was the gem that is the Armourers' Hall, residence of The Worshipful Company of Armourers and Brasiers since 1346.

The talk was set against the backdrop of a third governmental change in Europe, this time in Spain, as part of the Eurozone crisis contagion. News programs were still ringing with the automatic triggering of historic drastic financial cuts in US public spending. UK politics and public opinion were trending towards the more insular. Just a mile away, the tent city (well hamlet actually) of Occupy London was still firmly ensconced outside St Pauls and major industrial action by UK public sector unions was planned for the 30th November.

In these “interesting” financial times, how could I resist attending an event on the future of the IMS!

Understanding the broad principles

Initially, Vítor Constâncio's talk gave me an insight into the roles of the International Monetary System (IMS), the International Monetary Fund (IMF) and international currencies.

As Vítor Constâncio explained, the origin and basis of the IMS was to establish an orderly system of payment that works with internal currencies, exchange, adjustment and liquidity. Liquidity and adjustment would enable external stability, with exchange rates and capital flow as core functions.

The system is not perfect - in good times, trade imbalances can arise and there used to be little incentive for market discipline.

International currencies

The future of the international monetary system fosters international currencies. The reality is that no single currency can support international finance. To date, the US dollar has been the dominant international currency. However, the Euro is now the second most important currency, though it is more regional. It has held up remarkably well despite the Eurozone crisis. The belief is that when stability returns, it has potential for more influence in the future.

The Chinese Renminbi (RMB) is a new contender. Liberalisation and internationalisation will assist its growth into an international currency.

A view of the future

So how can the IMF contribute towards the IMS goal during the current economic fluctuations? IMF resources have been trebled since 2008, though Vítor Constâncio felt  more financing is required to get countries to lower reserves (to stimulate the economy?). The multilateral surveillance of the impact of IMF and International Committee actions needed to be strengthened and more research conducted into the impact of any measures.

Are IMF changes over the next 10 to 15 years sufficient? Vítor Constâncio thought so, though he expected a bumpy ride to a multi-polar international monetary system. Requirements are domestic growth & demand and the EU learning the lessons from the current crisis.

The IMS to crisis is as climate to weather?

Absorbing the tenets of the talk (however inaccurately), listening to the question and answer session and a brief talk with Vítor Constâncio immediately afterwards did give rise to two overall impressions.

There is the long term – and there is the short term.

The discussions and opinions expressed as part of the event largely represented the longer term.  They looked towards continued gradual internationalisation and stability in finance, involving nation states, regional groupings and international currencies. The time-scales are in decades, the impact is global. The fluctuations are evened out – like the gradual change in climate.

The current environment of savage national economic readjustments is the short term. The dramatic political and social reactions, the “adjustments” and counter-reaction are occurring explosively within days, months or a year. The rapid fluctuations are similar to our experiences of apparently capricious weather events.

So, in my mind, the long term perspective of the International Monetary System is to the very current crises as the climate is to weather.

Final thoughts

As I return to the current reality of survival in an immediate unpredictable environment, can I be reassured by the promise of long term positive change?

Or should I be worried about a potential increasing irrelevance of national democracy, subservient to international finance, spikily summarised in the joke “Banker are no longer bankers, they are potential prime ministers!”.

Alternatively, will there be cataclysmic social upheaval from an angry populace, bearing the brunt of adjustments, who make the same link as the tent city placard “If criminals can't print money, why can banks?” and negate any chance of change.

I am more of an optimist. Like Vítor Constâncio, I believe that long term, things should improve, it will just be a bumpy ride.

This is one of four articles relating to a visit to London on 23rd November 2011:


Wednesday, 23 November 2011

Some stained glass of St Lawrence Jewry, London



After a meeting in the Armourers' Hall to hear a talk on the future of the International Financial System, I took a walk through Cheapside and came upon the church of St Lawrence Jewry. It is the official church of the Lord Mayor of London and the City of London Corporation and stands in the Yard of the Guildhall.

The original church was designed by Sir Christopher Wren. Seriously damaged during the bombing of London, it was rebuilt in the style of Wren by 1957.

The stained glass windows also date from the restoration in 1957. The ones that caught my attention were the three in the Commonwealth chapel, which depict countries part of the Commonwealth in 1957. The East Windows, of St Paul and St Catherine show the figurative style at the time.

I also photographed the Thomas More window as he apparently was born in Milk St a few yards away from the church.

All the pictures photographed here were designed by Christopher Webb. They are present at full resolution, 10 Mpx, so that you can zoom in on the detail if you wish.

This is one of four articles relating to a visit to London on 23rd November 2011:
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