Sunday, 8 July 2007

Telesales Tips from VELC Seminar

Friday began at an ungodly hour for me, at a breakfast meeting organised by Jo Morgans's Very Early Lunch Club. I'd been attracted to this meeting by Sureya Landini's short talk on Telesales. The key messages that I came away with were 1. that your attitude and posture when phoning are transmitted in your voice when you call and can have a real positive impact on your success and 2. that it is better to listen than talk!

Interestingly, there was an article in this weeks New Scientist "Why we are all Creatures of Habit" which included mention of studies that demonstrated that a persons success in a business or other transaction was less dependent on what they actually said, but on how they said it and their overall body language and could be accurately prediced within a matter of seconds. the broader tone of the article sparks a debate on whether we are actually creatures of habit and instinctive reactions and therefore extremely predicatable!

4 comments:

  1. This is very helpful content, I am from California and recently I was visiting a health institute to California men’s clinic los Angeles, men’s clinic los Angeles California , Testosterone Replacement Therapy los Angeles, Bodybuilder testosterone los Angeles which are provided Female Athletes, Male Athletes, Testosterone Therapy, Hair Loss, Weight Loss, Wellness Program and I am very satisfied.
    Overall thanks to your nice post.

    ReplyDelete
  2. FASTRACK Medical BWow, this is nice site to me. I read this blog, I think it is very helpful to findout best medical billing service california By the way FASTRACK Medical Billing Inc combines the greatest in human resources, software, and technology, producing one of the most efficient teams that working for you can signify one of the best assets to your company. FASTRACK Medical Billing service also called best medical billing california, medical billing california, medical billing company california, medical billing company ca, <a illing strives best to create and maintain a smart and cost-effective medical billing system that provides excellent advantages to your practice.
    You can always count on comprehensive follow-up from our FASTRACK staff of professionals, as well as complete commitment to the success of your organization

    ReplyDelete
  3. I was visiting a health institute to California.This is very helpful service webside. Erectile Dysfunction Treatment los Angeles California, mens clinic los angeles, health institute los Angeles ca, weight loss and health institute los Angeles California Testosterone Replacement Therapy los angeles, which are provided Female Athletes, Male Athletes, Testosterone Therapy, Hair Loss, Weight Loss, Wellness Program and I am very satisfied.
    Overall thanks to your nice post.

    ReplyDelete
  4. I was visiting a health institute to California.This is very helpful service webside. Erectile Dysfunction Treatment los Angeles California, mens clinic los angeles, health institute los Angeles ca, weight loss and health institute los Angeles California Testosterone Replacement Therapy los angeles, which are provided Female Athletes, Male Athletes, Testosterone Therapy, Hair Loss, Weight Loss, Wellness Program and I am very satisfied.
    Overall thanks to your nice post.

    ReplyDelete

Google